External Hard Drive Recovery Edinburgh

External Hard Drive Recovery - Western Digital

This external hard drive is in for data recovery, this was posted into us as the customer doesn’t stay in Edinburgh.  I wont forget this Western Digital Drive in a hurry, lets put it that way.

The customer said the drive would not respond whenever he accessed certain files.  Very strange.  The drive would work perfectly well for hours on end.  We tried to open a certain files.  It was as the customer said.  This external drive is a USB 3 connection and is encrypted we connected  it to our imager.  The next step is to see if the data recovery machine can build a head map from from the hard drive.  This was successful. 

Next we tried to get the drive to ID on the imager.  Changing settings within the DDI eventually got the drive to ID.  We started the copy process, this was very slow.  This took about 2 days to image pass 1,2,3 and 4.

The drive is ready to post back to the customer.

Western Digital Portable Drive Recovery Edinburgh

At JT Data Recovery our External Hard Drive Recovery Service covers any make and model of external hard drive.  Western Digital Passport/Passbook, Seagate Expansion/Free Agent.  Whatever the make and model we can help with firm advice and good practice to maximize the chances of getting your precious data back.

Our free data recovery evaluation is available from our Edinburgh office, in person or send us your device in the post.  We can recover your data and send it back to you.

Contact us 0131 235 2486