External Hard Drive Data Recovery Edinburgh
External Hard Drive Data Recovery in Edinburgh at JT Data Recovery we are data recovery specialists. We can help recover data from any make and model of external hard drive, some of the most common external hard drives we have recently recovered include:
- Western Digital – My Passport, Western Digital Elements, My Passport, My Passbook, My Passport For Mac, Western Digital My Cloud, My Cloud Home and My Cloud NAS.
- Seagate – Seagate Expansion, Seagate Backup Plus, Seagate Backup Plus Slim.
- Toshiba – Toshiba Cavio and Toshiba Cavio Basics
- Verbatim – Verbatim Store and Go, Store and Go Secure.
- Buffalo Drives – Buffalo Mini Station.
- Apple Mac G drives – Porsche Design hard drives.
- USB 3.0 and USB C hard drives made by Lacie.
- Any make of USB 3.0 portable drive or any model of USB C drive.
Edinburgh’s Data Recovery Service
Our recovery services are available to individuals, the self employed, and small businesses. Our aim is to provide a cost effective honest data recovery service in the Edinburgh and Lothian’s area. We charge our customers based on the work involved to recover their data and not based on how much we think we can charge for it.
All data recovery cases are assessed free of charge and if we cant recover your data we wont charge you a penny.
The JT Data Recovery Promise – Fixed Cost No Data No Fee in Leith, Edinburgh
- All customers will receive a free evaluation for their external portable drive recovery case. This determines what the problem is and how much it will cost to recover your data.
- Customers will be quoted a fixed cost for their data recovery case. The customer can then decide to proceed or not.
- If the customer proceeds with the recovery then the customer pays the fixed cost quoted, if not the drive will be made available for collection at no cost.
- At JT Data Recovery, No Data No Fee means No Data No Fee. No catches, no small print and no gimmicks.
Edinburgh Data Recovery – Data Recovery For Any Make And Model Of External Portable Hard Drive
At JT Data Recovery we are friendly and approachable. Pop in to see us in person for your free evaluation or post us your drive. We can be contacted on 0131 235 2486 or use our Live Chat App to chat with us or leave us a message. We are more than happy to provide you with information unique to your recovery case.
Western Digital External Portable Hard Drive Data Recovery in Edinburgh
If you suspect you’re external portable drive has issues then please stop using the drive. Seek professional advice. Our drive assessment including collection in Edinburgh is free so don’t take the risk of causing further damage to the drive. In many cases if the customer had followed this advice external hard drive recovery would have either been cheaper or recovery would have been a success rather than a failure.
Some reasons drives cannot be recovered:
- Someone opened the drive and literally played around with the sensitive components.
- Someone caused damage to a platter or head again by opening the drive.
- Never ever run disk utility software on a drive which you cant be sure is 100% hardware fault free.
- Someone ran check disk or disk repair software on a drive requiring head replacement and the drive heads damaged the platter.
- The portable hard drive has had a liquid spill or been dropped.
- The external hard drive has a user password on it.
- The drive has encryption in use on the drive. eg Bit locker.
- The chap at work in the IT department tried to recover the data.
- The drive is fine but the external case is damaged making the drive encrypted. Usually happens to the Western Digital Portable External Drives.
Seagate External Portable Hard Drive Data Recovery Services in Edinburgh
We have special hardware that lets us read unreadable USB drives however even with this sometimes there is a small window of opportunity to get data off before resorting to swapping internal components, which in turn increases cost to the customer. If unsure please seek professional advice, in the end it could save you a lot of time, money and frustration.
It advisable in these situations not to keep trying, every attempt can cause wear and tear on components. What was once recoverable might not be afterwards, even if it is it may be more expensive.
External drive symptoms.
- Been connected to the incorrect power adaptor/power supply.
- Not detected or seen by Windows or Mac.
- Message informs you the drive needs to be formatted.
- The drive can be seen and then disappears.
- Cant access drive because of user encryption or password protected.
- The drive spins up and beeps then stops.
- The drive has been formatted.
- Individual files have been corrupted or deleted.
- No power or activity whatsoever.
- Seems to work fine but very slow to access files or perform any task.
- Blue screen of death or crashed your Apple Mac when connected to the computer.
- Rhythmic clicking of heads.
The drives we see mostly are USB 3 or USB C and made by Western Digital, My book, My Passport, My Cloud etc, Toshiba, Lacie and Seagate. We can recover any external drive be it for Apple Mac, Laptop as well as for any file system.
Take advantage of our free collection service in Edinburgh, let us quote you a fixed cost for your data recovery issue from start to finish.
Data Recovery Edinburgh – Common Questions
Q. How much does your data recovery service cost?
A. Our recovery cases fall into 3 price levels, level 1 £200, Level 2 £360, and level 3 £480. More information on costs here.
Q. How long will the recovery process take?
A. Most cases are 3 to 5 days. After we get access to your drive data we can then give a more accurate timescale.
Q. My Drive is a Mac drive can your recovery service take care of this for me?
A. Certainly, we deal with Apple Mac data recovery cases from internal hard drives, external hard drives and solid state drives.
Q. Will I be charged to find out if my data is recoverable?
A. No. The free hard drive assessment if totally free.
Q. If you cant recover my data will I be charged.
A. No. At JT Data Recovery we will only charge the customer the fixed cost quoted if we have a successful recovery and the customer is happy with the data.
Q. Is the initial free hard drive assessment really free?
A. Believe it or not yes, no small print and no catches.
JT Data Recovery – Hard Drive Data Recovery Services By Post
If you don’t stay in the Edinburgh and Lothian’s then hard drives and media for recovery can be posted or couriered to us at the following address. We accept data recovery cases from all over Scotland. Post your hard drive to:
JT Data Recovery
14B Elgin Terrace
Call us 0131 235 2486
To date we have never lost a drive using the Royal Mail Next Day Service Before 1pm.
Contact JT Data Recovery Edinburgh
Please included a full description of the fault, along with your full contact information and preferably a mobile telephone number so we can call you when your drive arrives. Customers can also call us to discuss their case prior to posting on 0131 235 2486. On receipt of your drive you will be kept up to date on the recovery process.
Data Recovery Services in Leith, Edinburgh
We are one of the few truly independent data recovery companies in Edinburgh. Pop in and see us, no appointment needed for your free external hard drive data recovery evaluation and fixed cost recovery quote. Chat with us live on our website or call 0131 235 2486 247/365 and ask for John.