Western Digital Data Recovery

Western Digital Data Recovery from a dropped 3.5″ hard drive, we expected to have to change some internal components.  We tried the drive first on the Deepspar Imager and didn’t expect to get any valuable data without spending money on some Western Digital donor parts to repair.  Oh how wrong we were.

Western Digital Data Recovery

Data Recovery Edinburgh

This is the picture from the DDI during the hard drive data recovery process, as you can see the white squares is where the imager has detected the area cant be read and skips to the next block.  This process can take a few hours to a few days depending on the hard drive problem.  Western digital drives are know for a slow responding issue.

Western Digital Hard Imaging on Deepar DDI

This is only the first pass, the beginning of the drive to the end, the second pass goes from the end of the drive to the start and uses various methods to try and read the data that wasn’t read first time around.  A very handy bit of kit.   At some in the process this drive had over 2million unreadable blocks of data.

WD Data Recovery Edinburgh

As you can see we managed to get this down to 843295, most of this was empty space on the drive so no data loss.Western Digital Hard Imaging on Deepar DDIt

And here is the recovered file list.  This customer was very lucking, usually when a hard drive has an impact internal parts need to be changed, to do this we would need to obtain a drive exactly the same to get the parts off.

Our Edinburgh base lab is fully equipped to deal with any Western Digital Hard Drive Data Recovery.  Be it internal, external, PC, Mac or Linux or Nas at JT Data Recovery we can help.  Free quotes, fixed prices for any data recovery task and no data no fee

Contact us 0131 235 2486

JT Data Recovery

14B Elgin Terrace
Edinburgh EH7 5NW
United Kingdom (UK)
Phone: 0131 235 2486
Email: info@jtdatarecovery.co.uk
Monday10:00 AM - 2:00 PM and 3:00 PM - 5:45 PM
Tuesday10:00 AM - 2:00 PM and 3:00 PM - 5:45 PM
Wednesday10:00 AM - 1:00 PM
Thursday10:00 AM - 2:00 PM and 3:00 PM - 5:45 PM
Friday10:00 AM - 2:00 PM and 3:00 PM - 5:45 PM
Saturday12:00 PM - 1:00 PM
SundayClosed

 

Data Recovery Services Edinburgh – Seagate Data Recovery Services

JT Data Recovery Services Edinburgh.  The Customer attached the wrong power lead resulting in a burning smell coming from this drive and damaging the hard drive PCB. With the damage to the hard drive PCB no power was getting to the drive.  In this situation sometimes the incorrect power to the drive can affect the head assembly stack,  in this case the customer was very lucky this was not the case.  If the head assembly stack had been affected then this would have doubled the cost of the data recovery.

After Fixing the hard drive PCB we imaged a copy of the drive onto a new hard drive, called the customer and gave him the good news.  Using the hard drive schematics provided with PC 3000 we can access a PDF document for most hard drives including all the details of the PCB layout for any make and model of hard drive.

Data Recovery Services Edinburgh

Blown Seagate Hard Drive PCB Board

You can see clearly the damage to the board, I think the customer said the he connected a power adapter that was rated at 20 volts.  He is lucky to get away with this one.

Edinburgh Data Recovery

Seagate Hard Drive PCB Repair

buffalo hard drive hard drive copy

This is the final pass of the drive copy (imaging).  As you can see all is good.  The customer gets his data back without having to swap the hard drive heads over.  This saves time and money.

Seagate Data Recovery Edinburgh covers any model of Seagate Hard Drive or SSD Drive.  Our services can help you with the following data issues:

Dead hard drive – no power.

Hard drive not detected/not seen by the operating system or the computer

USB 3 and USB C hard drive connection problems.

Clicking and beeping hard drives.

Formatted and deleted hard drives.

Security encrypted hard drive issues.

We can recover data from dropped, damaged and faulty hard drives.

Contact us. 0131 235 2486

Faq’s

 

 

Macbook Data Recovery Edinburgh

Macbook Data Recovery Edinburgh

Customer popped in with this Apple Macbook for data recovery after visiting the Edinburgh Apple Store requiring data recovery.  They thought that the hard drive was faulty.  As Apple Edinburgh  don’t offer a data recovery service the customer got in touch with us.  Luckily this drive was in the early stages of failure.  It was a fairly straight forward Apple Macbook data recovery case for us.  It was the usual low capacity HGST hard drive that Apple fit to the older Mac’s.

Apple hard drive data recovery

The usual HGST hard drive inside a Mac Book of this vintage, only about 500gb.  Not seen by the Mac book operating system.  This can be caused by the hard drive cable.  This was checked, but was confirmed as a hard drive issue.  We will changed the Mac hard drive cable anyway.  These are very poor quality and don’t last very long.

Apple Data Recovery in Edinburgh

HGSt hard drive recovery

This is a Deepsar Imager, the machine is designed to get data off drives which are in the process of failing before they fail permanently.  In this case it did its job perfectly.

Apple Data Recovery Edinburgh

As you can see we have a full image of the faulty hard drive, next we will strip and clean the Mac book and fit  500gb SSD drive to speed up the Macbook Pro , then copy over the customers recovered data.   Good as new and much faster than it was.

At JT Data Recovery we can take care of all your Macbook, Macbook Pro, Macbook Air and Imac Data Recovery issue’s.  Our JT Data Recovery lab is equipped with the latest technology to enable us to offer both Hard drive and Mac SSD data recovery services in the Edinburgh and Lothians’s Area.

JT offer free fixed price quotes and fixed prices before the recovery is started with a strict no data no fee policy.

Contact us 0131 235 2486

 

Hard Drive Data Recovery Leith

Hard Drive Data Recovery Leith

Hard Drive Data Recovery Leith.  A customer connected this Maxtor Hard Drive to the wrong power supply and only noticed when he could smell burning.  We see a lot of hard drives with this problem needing data recovery.  Its very easily done.  This was a very old drive and our initial concern was that the head assembly stack may have been damaged.  In this case the customer was very lucky.

Hard Drive Damaged Circuit Board

You may need to enlarge the image but you can clearly see the damaged component on the circuit board of the hard drive.

Hard Drive PCB Repair

This image may be a little clearer.

Maxtor DDI hard drive detection

After the circuit board was removed we managed to replace the damaged components from a donor drive.  As you can see from the image the hard drive is now switching on as previously it was powerless.

Maxtor Hard Drive DDI Imaging

As the drive had been damaged its also best practice to take a copy of the drive as we did in this picture, as a damaged / repaired drive can be unpredictable.  The first rule of data recovery is not to cause any further damage.

Data Recovery Edinburgh

At last the drive copy has completed and we can now start to check the customers data to make sure its all intact. After the customer has checked the data recovery we can then copy the user data to his own hard drive.

Free Data Recovery Evaluation

Pick JT Data Recovery for independent hard drive and SSD data recovery in the Leith and Edinburgh area.  All our recovery work is undertaken at our Edinburgh office based in Leith, just off Easter Road.  We do not outsource any of our data recovery work.

With free a evaluation, fixed price data recovery costs the customer is always in control. Our policy is no data no fee to pay.

Call us 0131 235 2486 24 hours a day.

Hard Drive Data Recovery Edinburgh

Pro Data Recovery Edinburgh – JT Data Recoverypro data recovery edinburgh

Pro Data Recovery Edinburgh.  This is a drive dropped in yesterday for evaluation.  Apparently the customers father thought he could help so decided to open the drive and try to fix it.  As you can see the dust and finger prints have wrecked any chance of getting data from it. Dust and finger prints wreck hard drives.  Thats not to mention someone playing with the head assembly stack and powering on the drive with the top cover off.

Free Evaluation – At JT Data Recovery we offer a free evaluation on any drive to ensure if you need hard drive data recovery you will stand a good chance of getting your data back,  in person or by posting the drive to us.

This is to avoid an ancident like this where the customer has many years of University work for her course on this drive.  Her father was only trying to help but without knowing has rendered the hard drive a paper weight.

Please seek advice before trying to recover hard drive data.  If in doubt please give us a call and ask for John.

Our frequently asked questions about hard drive data recovery.

Contact us 0131 235 2486 24 hours a day.

Toshiba Data Recovery Edinburgh- Portable Hard Drive Recovery Edinburgh

Toshiba Data Recovery Edinburgh

Data Recovery from a Toshiba External Hard Drive in our Edinburgh Based Office.  This is the offending drive.  The Customer reported yet again that the drive was getting very slow when in use.  The first indication of a problem was the customers laptop switched itself off and restarted.  She decided to disconnect the drive and start the laptop.  All was fine.  She then reconnected the hard drive only for it to switch off straight away.

We connected the Toshiba portable drive to our imaging machine to start the data recovery process.  We tried to get the drive to ID.  This took about 30 minutes.  Working through the various setting that we can use to maxmize the chances of a drive to ID.

Portable Hard Drive Recovery Edinburgh

After we got access to the drive you can see its going to take around 12 hours to copy on the first pass.   Only 92% of the drive to go.

Bit Locker Encryption

Bitlocker Hard Drive Recovery Edinburgh

Another complication in this case was the Toshiba drive had Bit-locker encryption on it, fortunately the customer new the password and in the next photo you will see the drive unlock and the file list. External drive recovery with a Bitlocker encrypted drive can sometimes be a problem.  If only a partial data recovery is possible then sometimes the portable hard drive wont unlock.

Entering bitlocker password

 

File list

External Drive Recovery Edinburgh

And here is a censored file list.

At JT Data Recovery we can help withe any Toshiba data recovery case.  Our policy is to evaluate the drive and give the customer a fixed price for our data recovery service, we are one of the few truly independent data recovery companies in the Edinburgh and Lothian’s.

Contact us 0131 235 2486 24 hours a day.

 

Maxtor Data Recovery Edinburgh

Another one for Monday morning, the dreaded I’ve formatted my drive. Looks like a drive fit for R studio. The customer called us needing data recovery for this Maxtor portable hard drive but she wasn’t based in Edinburgh.  She had managed to format the drive by accident.  Lucky for her a friend was on hand to be able to drop the Maxtor portable drive into us at the office.

Maxtor Data Recovery Edinburgh

Maxtor Hard Drive Recovery

The first thing to do with a formatted drive is to take a forensic copy of this Maxtor external Hard Drive.  We then work from the copy of the customers original drive.  Should anything go wrong during the data recovery process then we can still refer back to the original customers drive.  First rule of data recovery is cause no further damage.

Once we have a copy of the customers drive we then use a program called R Studio to search for any partition that has ever been on the drive.  If we find the partition then we can try to extract the user data from it.  If no partition is found then the only option is to use R Studio to scan the whole drive for Raw data.  On this data recovery job we found a partition and the customer only lost a small amount of data.  The file structure and folder names of the files has been maintained.  This is good as a Raw recovery may have weird and wonderful file names which makes it difficult for the customer to identify usable data.

At JT Data Recovery we are data recovery Specialists based in Edinburgh.  One of the few truly independent Data Recovery Companies where all the work is performed at our Edinburgh office.  We do not outsource any of our data recovery jobs.

Our customers security and piece of mind are priceless.

Contact us 0131 235 2486 24 hours a day.

 

Data Recovery Services Edinburgh

CCTV Data Recovery Edinburgh – Seagate

CCTV Data Recovery Edinburgh -Seagate

CCTV data recovery Edinburgh.  This Seagate Nas drive was recording CCTV footage for a security companies client.   The power to the office suddenly switched off.  When the power came back on in the office there must have been a power spike or something.

The Seagate hard drive looked ok but when the PCB was taken off you could see the burn marks on the back of the board.

After fixing the hard drive PCB, we managed to get power to the hard drive.  Unfortunatley this didn’t help us much.  We decided to connect the faulty PCB to PC3000 and read the hard drive Rom.  We would copy this to a replacement PCB.

This turned out to be the case.  We set to work on the Seagate hard drive CCTV data recovery process.  The copy process, we call it imaging took around 8 hours.    The drive speed and head speed all looked good.

The data was recovered 100%.  The customer arrived and checked all the data was good. 

JT Data Recovery in Edinburgh is a one of the few fully independent data recovery specialist companies in Edinburgh.  We can recover data that the average computer repair shop cant.  We invest thousands of pounds a year in specialist data recovery training, hardware and software.  This enables us to offer industry leading data recovery rates for any make and model of hard drive or SSD drive.

Edinburgh Data Recovery

Our free data evaluation from our Edinburgh office will give you a reason for the failure, the chances of data recovery being a success and a fixed cost for the service.  Remember we have strict no data no fee policy.

Specialist data recovery services covering the Edinburgh and Lothian’s.

FAQ’s

Contact us 0131 235 2486 24 hours a day.

Seagate Portable Hard Drive Recovery – Seagate Data Recovery Specialist

Seagate Portable Hard Drive Recovery

The customer handed in this Seagate portable hard drive for data recovery. This was a rush job as the pictures on the drive needed to be sent for publication the next day.  To her credit she knew something was wrong and she call us first thing.  At JT Data Recovery Edinburgh we ran our Seagate hard drive evaluation.  We  found the external hard drive had weak heads.  On imaging the data we decided to take the risk as the customer needed the data tomorrow first thing if not later the same day.  If we had to source a donor drive for new heads this would take a few days.

hard drive data recovery edinburgh

Hard Drive Data Recovery Leith – Edinburgh

Anyway this was one of those jobs that feels great.  The customers world was about to be shattered and potentially lose a lot of money.  This drive was handed in at 10am in the morning.  The customer was able to collect the recovered data around 5:30pm the same day.  Now that’s what I call service.

At Jt Data recovery we take pride in offering an affordable data recovery service for any make and model of hard drive be it portable, external, Nas, Mac or PC.  We have invested heavily over the last few years in the latest technology to be able to offer industry leading success rates in data recovery.  As we are actually based in Edinburgh customer can have a hard drive problem evaluated while they wait, including our fixed price guarantee.  No data no fee.

If you have a Seagate data recovery issue then feel free to pop into our office or give us a call for free advice.  In the long run this could save time and money.

Our FAQ’s about data recovery services in Edinburgh.

Our Data Recovery Services.

Contact Us 0131 235 2486 24 hours  a day.

 

 

SSD Data Recovery Edinburgh – SSD Data Recovery Specialist

SSD Data Recovery Edinburgh

 

SSD Data Recovery Edinburgh. 

This customer had reported his laptop had been running slow.  This shouldn’t be the case as it has a super fast SSD drive inside.   After a few days the laptop could not boot up.  Checking the Bios we found the the drive wasn’t even detected.   After taking the laptop  apart we ran the evaluation tests on the faulty SSD drive. 

As you can see after changing some settings in the DDI machine we managed to get access to the SSD Drive.  We then started to try and copy the contents of the SSD drive. This was a very slow process which took about 3 days to complete.  The good news is it was a full recovery and the customer was delighted with the results.

SSD Data Recovery Specialist

SSD Drives the positive and the negative.

On this positive news we quickly ordered up a replacement Samsung SSD drive for the customer.  This SSD will be fitted and a clean install of Windows 10 installed before I copy over all the data recovered.

Just a few positive notes on SSD drives:

No moving parts inside.

Extends the battery life of your laptop or Macbook

Really can speed up and old laptop, PC or Macbook.

They can usually take an impact or two.

 

Just a few negative notes on SSD Drive:

They can be very difficult to recover, needing specialist tools like PC 3000 with SSD add on.

Most of the failures are down to the on board controller.

If an SSD fails, you might not get any warning.

SSD drives by their nature do a have an inbuild life span.

At JT Data Recovery we have the tools to help with any SSD related Data Recovery Job.  Our Edinburgh based Lab is one of the few strictly indepenedent data recovery companies in the Edinburgh and Lothain’s area.

Contact us 0131 235 2486.